Privacy Policy

Last Updated: 3 November 2025

Welcome to B E L A  Australia (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website www.bela-australia.com (the “Site”).

Information We Collect

We collect the following types of information

Personal Information

When you make a purchase or create an account, we may collect:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely via our payment processor)

Non- Personal Information

We may collect non-identifying data such as:

• Browser type and version
• Device type and operating system
• IP address and general location (city, region)
• Pages visited, time spent and referral source

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate about your order or account
• Respond to inquiries and provide customer support
• Send marketing emails or promotions (only if you've opted in)
• Improve our website, products, and customer experience
• Comply with legal obligations

Sharing Your Information

We do not sell your personal data. However, we may share it trusted third parties, such as:

• Payment processors (e.g., Stripe, Paypal) to complete transactions
• Shipping providers (e.g, DHL, USPS) to deliver your order
• Analytics services (eg., Google Analytics) to improve website performance
• Marketing platforms (if you've opted in to receive promotional messages)

Each third party only receives the information necessary to perform their function and is required to protect your data

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep your shopping cart active
• Remember your preferences
• Analyze website traffic and performance

You can adjust your browser settings to refuse cookies, but this may affect website functionality.

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill your orders
• Comply with legal oblogations
• Resolve disputes and enforce our agreements

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for marketing communications
• Request a copy of your data

To exercise these rights, please contact us at info@bela-australia.com

Security

We use industry-standard security measures (SSL encryption, secure servers, limited access) to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

Children's Privacy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

if you have questions or concerns about this Privacy Policy, please contact us at:

B E L A  Australia

Email: info@bela-australia.com

Address: 1-3 Metro Parade, The Heroic 

                Mawson Lakes SA 5095